FAQ / Help

Occultrama is a new video streaming subscription platform based in Italy, dedicated to esotericism, occultism, and related currents.

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Occultrama is Available Worldwide. You can Stream the movies Ad-Free on any device that supports HTML5 video and has an internet connection whenever wherever you want. Sounds great?

Yes. The whole communication between your smartphone, tablet, laptop or desktop pc and our servers is encrypted and protected by our SSL certificate in order to guarantee a safe stay, payment and movie experience. Start watching amazing films, beautiful documentaries and stunning short movies within the Occultrama SVOD.

In order to get full access to the Occultrama you need a monthly subscription, which contains a 7 Days Free Trial. No risks. No hidden costs. Cancel anytime. You are welcome!

By signing up to the occultrama you gain a one time 7 Days Free trial period in order to test our service. Within this time you get full access to the whole platform. Do not like it? No problem. Cancel your subscription within the 7 days trial period and your credit card does not get charged. We would be very sad to see you go! But please keep in mind: you are always welcome to come back!

If you own a Promotional Code you can enter it during the checkout in the field “Coupon Code” in order to receive the discount.

Beginning September 14, 2019, PSD2 regulation requires Strong Customer Authentication (SCA) for businesses based in the European Economic Area (EEA), which makes additional customer action necessary for many online payments made by European customers.

If you are a credit card owner with residence in Europe your bank might request a manual payment authentication since the new SCA (Strong Customer Authentication) has been established on the 14th of September 2019. Please ask your bank or Credit card provider for further information.

In case that your credit card requires the 3D Secure Authentication method you will be sent an email including a link for cardholders to authenticate when required. Please follow the instructions and confirm your subscription.

Our checkout is SCA ready and supports Strong Customer Authentication as well as 3D Secure. Should you encounter any problems please feel free to contact us for any questions.

Before your credit card even gets charged you will gain a 7 Days Free Trial to test our service. If you cancel your subscription within these 7 days your credit card does not get charged. Nevertheless, If you believe that you should get a refund, please contact our support that will decide if you are eligible for a refund.

If your browser does not support the HLS technology, that regulates the video quality automatically according to the speed of your Internet connection, you can adjust it by clicking on [ M / SD / HD ] in the right bottom of the video player bar.

If the subtitles are not already burnt into the video file, you can click on [ CC ] in the right bottom of the video player bar and choose your favourite language. Note that subtitles are available for most films but not for all. Films in a foreign language automatically contain English subtitles.

Apple TV: You can stream a movie from any iOS device to your Apple TV. Note, that Apple watches are not supported. Just click on the Air-Play button that appears when the video starts.

Google Chromecast: You can stream a movie from any Android device or directly from your Google Chrome Desktop browser to your Google Chromecast. Just click on the Cast button that appears when the video starts.

Occultrama offers a crossover multi device iOS Wep App for iPhone and iPad. You do not need to go in the App store. Just click on the button below and follow the instructions. Enjoy!

Occultrama offers a crossover multi device Android Wep App for smartphone and tablet.  You do not need to go in the Play store. Just click on the button below and follow the instructions. Enjoy!

Occultrama offers a Web App for some Google Chrome Browsers (Chrome V. 72+) that allows you to run the Occultrama SVOD within an awesome application directly on your Desktop.  Once installed just click on the Occultrama icon on your Desktop to join the platform.

By clicking on the small ( + Install ) Icon beside the URL „occultrama.com“ in the address bar of your browser or within the Browser Menu (the three dots at the right corner of the browser) you can install the Occultrama Add on. Enjoy!

If you cannot see this tiny icon You would need to enable one of these 3 flags upon Chrome to see the Progressive Web App functionalities within the browser.

1. App Banners: chrome://flags#enable-app-banners
2. Experimental App Banners:chrome://flags#enable-experimental-app-banners
3. Desktop PWAs: chrome://flags#enable-desktop-pwas

After activating one of these options refresh the Occultrama website and the ( + Install ) Icon should appear.